Ambulance Service of New South Wales
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Our response to your call

NSW Ambulance provides clinical care and health related transport services to the people of NSW - all 7.25 million of them.

Every 27 seconds, one of these people will call Ambulance for help.

When you call Triple Zero (000), paramedics are sent to ensure that patients who need the most urgent care are seen faster. This enables us to get the right help to the right person at the right time.


Hear Regan from our Sydney Control Centre talk you through what happens when you call Triple Zero (000). 


Find out how Ambulance responds to emergency calls in rural NSW.


triple zero game

It is not uncommon for our control centres to receive calls from children. Teaching your child vital information such as how to call Triple Zero (000), their name, address and phone number can save a life.  Get your child to practise by playing the Triple Zero Kids' Challenge.