Ambulance Service of New South Wales
  1. Home
  2. Employment
  3. Control Centre Positions
  4. What we can offer you
Print this page Reduce font size Increase font size

What we can offer you

Join Ambulance, make a real difference to your community and begin an extraordinary career.

As the third largest Ambulance Service worldwide, a world of opportunities awaits you with Ambulance New South Wales. So many career paths to choose from, opportunities to earn while you learn and the chance to specialise into areas and advance as you grow with us...

An incredible career

There are so many career paths available to you here at Ambulance. You could become a patient transport officer, taking non-emergency patients to hospital for treatment. Or you might consider working in one of our state-wide control centres, taking Triple Zero (000) calls. Or perhaps you now stand where over 3,800 current paramedics once stood before you - at the beginning of an incredible and varied career as a paramedic.

Do you enjoy education and training? Would you like to become a team leader, station manager, or even a divisional manager? Have you considered working in special operations and counter disaster? How about specialising in our aeromedical and medical retrieval division? A career in Ambulance can offer you all of this - and more.

An accessible career choice

Many career paths in Ambulance are kick-started with incredible opportunities to train with us - starting from your very first day with us. We can help you get the technical know how to become a control centre officer, answering Triple Zero (000) calls, or a patient transport officer for instance. For aspiring paramedics without University qualifications, Ambulance will pay you to undertake training at our Sydney based head quarters.

You can enjoy a great lifestyle

Many of our roles are based on a shift roster - but that ends up being a big plus. Our paramedic and control centre shifts for example, operate on average as four days on, usually followed by four or five days off.  Whereas patient transport officers work eight to 10 hour shifts across a 38-hour work week. So what does this all add up to? A lot of hard work, but a lot of free time for your friends and family as well.

Earn as you learn

Not only do we pay trainee paramedics from day one of training, we also recruit university students while they're still studying in their first year and offer them employment at the end of their degree. This way, you can get on with your study knowing you have a job waiting for you at the end of the course. We also pay for some of the final subjects studied at Charles Sturt University or The University of Tasmania, under the Accelerated Pathway Program.

You never stop learning with us

Whatever your role with Ambulance, you'll quickly appreciate that we're passionate about training, to ensure your skills are as relevant as they can be. We also support clear management pathways with our nationally-recognised Ambulance Management Qualification; rolled out in partnership with the Australian Institute of Management (AIM).

We're here to support you

Working at Ambulance won't offer you a run-of-the-mill office job - that's why so many people are drawn to our organisation. The flip side of this is that you may find yourself responding to highly emotional and often confronting incidents.

This is where you need to lean on us a little, or specifically on our broad range of staff support services such our Employee Assistance Program, peer support and chaplaincy services. You can have confidential discussions with qualified counselling professionals about work or personal issues, or connect with one of more than 100 peer support officers out of hours.

Our careers grow with you

It's not unusual to hear our staff say they've been with us for 20 years, 30 years or even 45 years! Having a career in Ambulance can be like having ten or more careers over the course of a lifetime. There's so much opportunity here and if you broaden your horizons, you will find a niche in your career to suit you perfectly. You can diversify into areas such as the special casualty access team, aeromedical services, snow operations, rapid response, counter disaster and the patient transport service for example.

You're part of a team for life

It's been said before that Ambulance is like family - we may not get on all the time, but we're always there for each other. Many of our employees share intense life experiences with each other - whether as paramedics, patient transport officers or as control centre officers. These shared experiences generate a unique bond and a large degree of mutual respect, support and camaraderie that you just won't find elsewhere.

More information

Discovered that you want to join the team? Find out more by coming along to one of our open days.