Ambulance Service of New South Wales
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What can we offer you?

Join NSW Ambulance, make a real difference to your community and people’s lives, and begin an extraordinary career with the most trusted profession!

A world of opportunities awaits you with NSW Ambulance. So many career paths to choose from, opportunities to earn while you learn and the chance to specialise into areas and advance as you both professionally and personally grow with us ...

An incredible career

There are so many career paths available to you here at NSW Ambulance. You might consider working in one of our state-wide control centres, taking Triple Zero (000) calls – the calls that could save a patient’s life. Or perhaps you now stand where over 3,800 current paramedics once stood before you - at the beginning of an incredible and varied career as a paramedic.

Do you enjoy education and training? Would you like to become a team leader, station manager, or even a Zone manager? Have you considered working in special operations and counter terrorism and emergency management? How about specialising in our aeromedical and medical retrieval division? A career in NSW Ambulance can offer you all of this - and more.

An accessible career choice

Many career paths in Ambulance are kick-started with incredible opportunities to train with us - starting from your very first day with us. We can help you get the technical know how to become a control centre officer, answering Triple Zero (000) calls or dispatching ambulances to emergency situations. For aspiring paramedics without University qualifications, NSW Ambulance will pay you to undertake training at our Sydney based head quarters.

You can enjoy a great lifestyle

Many of our roles are based on a shift roster - but that ends up being a big plus. Our paramedic and control centre shifts for example, operate on average as four days on, usually followed by four or five days off.  So what does this all add up to? A lot of hard work, but a lot of free time for your friends and family as well.

You never stop learning with us

Whatever your role with NSW Ambulance, you'll quickly appreciate that we're passionate about training, to ensure your skills are as relevant as they can be. We also support clear management pathways with our nationally-recognised Ambulance Management Qualification; rolled out in partnership with the Australian Institute of Management (AIM).

Our careers grow with you

It's not unusual to hear our staff say they've been with us for 20 years, 30 years or even 45 years! Having a career in Ambulance can be like having ten or more careers over the course of a lifetime. There's so much opportunity here and if you broaden your horizons, you will find a niche in your career to suit you perfectly. You can diversify into areas such as the special casualty access team, aeromedical services, snow operations, rapid response, counter disaster for example.

You're part of a team for life

It's been said before that NSW Ambulance is like family - we may not get on all the time, but we're always there for each other. Many of our employees share intense life experiences with each other - whether as paramedics or as control centre officers. These shared experiences generate a unique bond and a large degree of mutual respect, support and camaraderie that you just won't find elsewhere.

We’re here to support you

Working at NSW Ambulance won't offer you a run-of-the-mill office job - that's why so many people are drawn to our organisation. The flip side of this is that you may find yourself responding to highly emotional and often confronting incidents. This is why we've put in place a range of support services, which you or your family can confidentially tap into any time.

NSW Ambulance's employee support system is designed to ensure the health and welfare of our workforce and includes the following services:

Employee Assistance Program

Ambulance contracts a private organisation to provide free, professional counselling for personal or work related problems for both employees and their immediate family. Managers and staff can also access this service to resolve workplace issues including advice on traumatic incidents and arrangements for on-scene support following a traumatic incident.

Peer support

Ambulance has more than 100 peer support officers who are operational staff providing support, out-of-hours on most occasions, to colleagues who may be affected by exposure to traumatic workplace incidents.

Chaplaincy services

Ambulance chaplains provide confidential individual counselling, pastoral care and spiritual support to employees who may be affected by traumatic workplace incidents or who may experience personal issues.

Employees are able to refer themselves to any of the services or can be referred by a manager, work colleague, peer support officer or Ambulance Chaplain.


More Information


Trauma Support for Staff

Trauma support for the Community

Employee Assistance

Peer Support

Chaplaincy Services


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