Ambulance Service of New South Wales
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Future Direction

Excellence in Care: Future Directions of Ambulance 2009 - 2012, summarises our key achievements over the last two years and presents a revised and expanded range of strategies.

Growth in demand for ambulance services is set to continue and we must continue to refine and adjust our organisation in response. In embracing change we have clearly shown that we are a capable and confident organisation where our commitment to do the best for our patients is reflected in our core values: professional standards of behaviour; teamwork; care and respect; responsibility and accountability.

The Excellence in Care strategies are aimed at ensuring that staff are effectively equipped and supported to attain and maintain the highest standards of clinical and operational performance. For more information download your copy of Excellence in Care (PDF)

100601direction MISSION: To provide quality emergency medical care to the NSW community.