Ambulance Service of New South Wales
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Workforce Statistics

 

Staff Turnover

 

We have a highly skilled and professional workforce employed across all facets of our operations and support services and invest a great deal of time and effort into looking after our employees. The development of staff wellbeing programs, such as Healthy Workplace Strategies, aims to improve workplace culture, help staff members resolve issues causing concern in the workplace and ensure that they remain happy and committed. Several management training programs have been developed to further develop the skills of our managers to support their staff. Over 850 managers have participated in such programs to date.

 

Headcount and resignation numbers for 2013/14 by staff type is provided below.

 

Note: To accurately measure staff turnover, headcount (not full time equivalent) numbers are used as some staff may work on a part time or job-share basis.

 

Workforce Numbers


Staff Category Breakdown

     June 2014

  June 2013

  June 2012

 June 2011

June 2010

Ambulance Clinical Services (mobile)

3,630.90

3592.00

3593.47

3497.20

3371.00

Ambulance Clinical Services (control centres)

323.43

323.90

320.35

305.48

291.00

Corporate Services

242.19

220.95

240.03

252.71

219.04

Allied Health

1.00

1.00

1.00

1.00

-

Hotel Services

4.34

5.34

7.34

9.34

8.00

Maintenance & Trades

51.00

49.00

48.00

53.00

53.00

Medical

25.26

23.59

22.40

22.87

22.00

Nursing

29.26

31.07

31.90

36.09

34.00

Scientific & technical clinical support staff

8.00

8.00

8.00

8.00

8.00

Hospital Support Workers

66.34

87.47

87.71

134.00

119.00

Grand Total

4,381.72

4342.32

4360.20

4280.78

4124.60

 

 

 

 

 

 

 

 

 

Award Group              

Description                             

HC*

R*

R%*

Paramedic Off  Road Educators and Managers

Paramedic trainers and senior managers

28

14 

5.0% 

Paramedic Interns

Paramedic in 2nd or 3rd year of training

387 

10 

2.6%

Qualified Paramedics

Paramedic who has completed training 

1818 

88 

4.8%

Paramedic Specialists   

Paramedic with additional specialised training

692 

27 

3.9%

Total Paramedics on Road

 

3235 

140 

4.3%

Patient Transport Officers

Involved in non-emergency transport

211 

10 

4.7%

Corporate Health Managers

Non paramedic managers

145 

1

13.1%

Nurses

Nurses in Aeromedical division

38 

4 

10.5%

Control Centres

000 call taking centres

315 

38 

12.1%

Other staff

Remainder of Ambulance staff

265 

27 

10.2%

Total

 

4489 

252 

5.6%

H* Headcount at 30 June 2014

R* Resignations 2013/14

R%* Resignation as % of officer type

 

 

 

% of Total Staff

           

EEO Group

Benchmark or Target

2009

2010

2011

2012

2013

2014

Women

50%

34.6%

34.6%

35%

35.8%

35.7%

36%

Aboriginal People and Torres Strait Islanders

2.6%

2.1%

2.1%

1.9%

1.6%

2.3%

*2.7%

People Whose First Language Was Not English

19%

0.1%

0.10%

0.20%

4.8%

4.8%

4.9%

People With A Disability

N/A

2.1%

2.10%

2.10%

1.7%

1.9%

1.8%

People With A Disability Requiring Work-Related Adjustments

1.3% (2012)

 

1.5% (2013)

 

1.5% (2014)

 

 

0.4%

 

 

0.3%

 

 

0.3%

 

 

0.3%

 

 

0.30%

 

 

0.3%

 

*Where response to diversity data is below 100% an estimate is calculated.

 

 

 

 

Distribution  Index            

 

EEO Group

Benchmark or Target

2009

2010

2011

2012

2013

2014

Women

100

93

93

92

93

94

*95

Aboriginal People and Torres Strait Islanders

100

101

101

95

92

85

82

People Whose First Language was not English

100

N/A

N/A

N/A

95

94

97

People with a Disability

100

112

112

109

107

107

106

People with a Disability Requiring Work-Related Adjustments

100

N/A

N/A

N/A

N/A

N/A

N/A

 

*Where response to diversity data is below 100% an estimate is calculated.

 

 

 

100601workforce

Definitions of employee categories
Ambulance clinical services (mobile):
On-road paramedics including trainees and paramedic specialists
Ambulance clinical services (control centres):
Control centre staff including call takers, dispatchers and supervisors
Corporate Services:
Corporate administrative staff working in areas such as policy development, human resources, payroll and administrative support
Hotel Services:
Cleaning and accommodation staff
Maintenance and Trades:
Tradespeople and automotive repairs staff
Medical:
Staff specialists and medical registrars
Nursing:
Flight nurses are registered nurses employed by Ambulance for flight duties on our fixed wing aircraft
Scientific and technical clinical support staff:
Telecommunications and radio specialists
Support Staff:
Administrative staff in operational units

Workforce Statistics for 2011
> Workforce Statistics for 2010
> Workforce Statistics for 2009