Ambulance Service of New South Wales
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About Us

We are committed to providing high quality clinical care and health related transport services to over 7.5 million people in NSW, distributed across an area of 801,600 square kilometres.

The average number of ambulance responses decreased by 1.3 per cent over the past year. The primary factor contributing to this decreased total activity is due to the transfer of responsibility for a major part of the Non-Emergency (P5, 6, 7) activity to Health Share in May 2014.

In 2015/16 we provided 1,115,635 total responses (both emergency and non-emergency) compared to 1,127,545 total responses in 2014/15. There were on average 3048 responses per day - this is equivalent to a response every 28 seconds.

We employ over 4,500 people, with 90 per cent being operational staff involved in the frontline delivery of services. This includes paramedics and specialised areas such as intensive care and extended care paramedics, special operations, counter disaster, aeromedical and medical retrieval. The remaining 10 per cent of our workforce are corporate and support staff who assist in the delivery of services, including mechanical workshops, finance and payroll, human resources and administration.

Our website will provide you with a range of information on Ambulance - what we do, how to access our services and call for an ambulance in a medical emergency, important patient and community information, employment opportunities and our contact details.

We welcome your ideas and feedback on our website, which you can provide by simply clicking on the "contact us" link at the top of each page. I would also encourage you to read our community newsletter, Community Sirens, by clicking on the link on the front page of this site. 

aboutus right Welcome to NSW Ambulance, an integral and dynamic part of the New South Wales health system and one of the largest ambulance services in the world.