Community Info
The Ambulance Service of NSW is very much part of the community and the people of the State entrust their lives to us every day. As the professional and trusted providers of emergency medical care in the community, the Ambulance Service has developed the Community Info section of our website to provide up to date and relevant information for the community, our patients and health professionals.
While the core business of the Ambulance Service is the delivery of emergency pre-hospital health care and transport services, we also recognise the value of developing community safety and prevention programs. While this continues to be our primary focus, Ambulance also recognises the value of developing community safety and prevention programs. To date Ambulance has developed a number of community education programs, the largest being the Be An Ambulance Hero – Dial Zero Zero Zero school education program and the Life Live It Save It program for retirees.
If you are interested in contributing towards Ambulance education programs or would like to make a donation to the Ambulance Service please see our Making a Donation and Sponsorship Opportunities sections.
In addition to the community education programs that have been developed we also recommend that every person learn basic first aid and CPR. Particularly in the case of a cardiac arrest, time is critical and knowing what to do in the first few minutes can save a life or prevent serious injury. Time is critical and knowing what to do in the first few minutes can save a life or prevent serious injury. Basic first aid and CPR instructions have been developed by the Ambulance Education Centre and include short animations that demonstrate each step of the CPR process. Click here for information sheets and free downloads on first aid and safety tips. Click here to download and print fact sheets to help you understand how and when to call for an ambulance and prepare for medical emergencies.
Ambulance is always seeking feedback and input from the local community. Would you be willing to share your story with us, so that, other people can be educated about signs and symptoms and how to respond? If you have a story that you want to share with us please click here to send us your details. All names and identifying details will be withheld to secure your privacy. Examples of stories include being in involved in accidents that others could learn from or illness such as a heart attacks, strokes and diabetes which may help educate others on what to do in an emergency.
Another way of being involved in Ambulance activities is to become a consumer representative. A consumer representative is a person who acts on behalf of the community or a community group, bringing a unique perspective to the Ambulance Service that comes from experiences as service users. If you are interested in being a consumer representative please see the Get Involved section of the our site for further information.
Subscribe to the new Ambulance e-newsletter
The new Ambulance online e-newsletter specifically for the community will be launched next month and include information on Ambulance activities and news, important health and safety information and community education programs. Subscribe online to receive your free copy!
Enquiries regarding ICE
The Ambulance Service has not launched any campaign supporting ICE (In Case of Emergency). Ambulance supports any method of contacting family in a critical medical emergency. Methods that can be used include information in diaries, wallets, drivers’ licences, and mobile phones. The concept of ICE has merit and would be another source of information to assist with identification.
IT
IS IMPORTANT TO NOTE: in cases involving more than one patient
or a where a mobile phone has been borrowed from someone else,
it may be difficult to confidently match personal belongings to
any one individual. This may in turn lead to unnecessary distress.
The Ambulance Service also advises that as with all stored personal
information, individuals need to be mindful of confidentiality
issues.
You voted us the most trusted profession - Readers Digest "Most Trusted Profession" title has been awarded to the Ambulance Service by the community for the past for consecutive years. National Patient Satisfaction Surveys, conducted over the last four years, indicate that 97% of past patients have been satisfied or very satisfied with the service provided by Ambulance.