Fees
Every day, Ambulance attends a variety of calls – from work and sports related injuries to bee stings and births.
Medicare does not cover ambulance costs. However, depending on your situation you may be entitled to subsidised transport.
Effective 1 July 2007, ambulance fees changed to be more cost reflective, equitable and improve the future financial sustainability of the Ambulance Service.
Please note the person treated by paramedics (ie the patient) is responsible for paying any fees associated with their treatment and/or transport, regardless of whether or not they were the individual who requested an ambulance.
Note: There has been some confusion among pensioners and other concession card holders regarding interstate ambulance charges and under what circumstances they may become liable for payment when travelling interstate. > more information <
The following sections will provide you with information on how to pay your invoice, whether you are entitled to free transport, how to arrange ambulance cover and who to contact if you need to ask a question.
How do I arrange Ambulance cover?
To arrange ambulance cover you will need to contact a registered private health fund of your choice. An ambulance levy is included as part of basic hospital coverage with a registered health fund. Some funds also offer "ambulance only" insurance.
Costs and inclusions differ from fund to fund, therefore it is recommended that you contact several funds when deciding which coverage offers you the most benefit.
Useful information on private health care is available on the Department of Health and Ageing website.
Medicare does not cover ambulance costs and therefore the Ambulance Service encourages an individuals and families to arrange ambulance cover by contacting a registered private health fund of your choice.