Accounts & Fees

When ambulance services are provided, a fee is charged to the patient who receives the service, regardless of who called Triple Zero (000). This page provides details on applicable fees, government subsidies, and other important information about ambulance service charges.

Fees and charges

Ambulance fees are calculated based on a fixed call-out charge plus a variable per-kilometre rate. Kilometres are calculated as a round trip from the ambulance station to the incident location, on to the destination (if applicable), and returning to the station.

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Pay online (including Centrelink Concession or Private Health Fund lodgement) or find out about other ways to pay.

Charges for NSW residents

The NSW Government provides a 49% subsidy on emergency ambulance call-out fees for NSW residents. This means NSW residents are charged only 51% of the standard non-NSW resident emergency fee.

From 1 July 2026, NSW residents requiring road ambulance, fixed-wing aircraft, helicopter transport, or a combination of these services from the scene of an accident, illness or injury to a public hospital or other destination nominated by NSW Ambulance will be charged:

NSW Resident Fees (from 1 July 2026)

For more information, view NSW Ambulance fees for NSW residents frequently asked questions.

Please note: The fees listed on this page are effective from 1 July 2026 and may be updated annually. Different charging arrangements may apply for inter-hospital transfers, contractual agreements, workers compensation claims, Compulsory Third Party (CTP) claims, and other approved funding arrangements.

Charges for Patients Not Eligible for the NSW Resident Subsidy

The following rates apply to interstate residents, overseas visitors and workers compensation patients. While workers compensation patients may reside in NSW, ambulance services related to a workplace injury or illness are not eligible for the NSW Government subsidy available to eligible NSW residents and are billed under separate workers compensation arrangements.

Different arrangements may apply depending on your state or territory of residence, and some jurisdictions have reciprocal agreements or alternative funding arrangements in place. Patients are encouraged to contact their local ambulance authority or private health insurer to confirm any cover arrangements that may apply.

Fees for Patients Not Eligible for the NSW Resident Subsidy

Please note: The fees listed on this page are effective from 1 July 2026 and may be updated annually. Different charging arrangements may apply for inter-hospital transfers, contractual agreements, workers compensation claims, Compulsory Third Party (CTP) claims, and other approved funding arrangements.

Different arrangements may apply depending on your state or territory of residence. Patients are encouraged to contact their local state or territory ambulance service for further information. There are different arrangements in place with different states and territories.

For more information, view NSW Ambulance fees for interstate and overseas residents frequently asked questions.