If you or someone you know is sick but it is not a life-threatening emergency and you do not require immediate medical attention, consider the following options before calling Triple Zero (000):

General Practitioner (GP)

See a GP for illnesses or injuries that just won't go away and cannot be treated by over-the-counter medication.


See a pharmacist for common health problems such as coughs, colds or sore throats.

Healthdirect Australia - 1800 022 222

Healthdirect Australia is a 24-hour telephone health advice line staffed by registered nurses to provide fast and simple expert advice on any health issue and what to do next.

Healthdirect Australia can be used when:

  • someone is sick and you're not sure what to do
  • you want expert advice about a health issue and what to do next
  • you need to know where to find after-hours health services or pharmacies

For more information visit www.healthdirect.org.au

The After Hours Medical Deputising Service

For appropriate patients paramedics can now contact one of two authorised Medical Deputising Services to arrange a home visit for the patient.

NSW Ambulance has officiated partnerships with the National Home Doctor Service and the Australian Locum Medical Service to provide after-hours medical deputising services.

The National Home Doctors Service and the Australian Locum Medical Service will provide after-hours general practice (GP) services for low acuity patients referred by NSW Ambulance paramedics in the Sydney metropolitan area.

For more information visit:

National Home Doctors Service:





Head Office Telephone No - 03 8341 1200

After hours home visit bookings - 13 26 60

House Call Doctor


Call 13 55 66 to book an appointment within the Tweed Heads and Kingscliff region.