Medical records
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Application for patient medical records
If you want a copy of your medical records (or if you have written consent from a patient to apply on their behalf), you may apply for this information under the Health Records and Information Privacy Act 2002 (HRIP Act).
Please complete the application form (PDF, 86.81 KB) to apply for medical records and email it to: AMBULANCE-MedicalRecordsNorthern@health.nsw.gov.au
Identification documents
Please provide copies of two forms of valid identification which may include drivers licence, Medicare card or passport with your application form.
Payment
Payment of $33.00 (inclusive of G.S.T) is required which can be either done by cheque, credit card or Electronic Funds Transfer (EFT). If you wish to pay by EFT or credit card, please follow the instructions on the application form.
If you wish to pay by cheque, please send your application form and cheque to NSW Ambulance PO Box 17 HAMILTON NSW 2303 marked to the attention of 'NSW Ambulance Medical Records'.
Contact Details
Please email AMBULANCE-MedicalRecordsNorthern@health.nsw.gov.au or telephone (02) 4921 7555 if you have any queries.
Triple zero call recordings
If you are seeking a triple zero call recording, please do not make an application for patient medical records.
Instead, you will need to make an application under the Government Information (Public Access) Act 2009 (GIPA Act). Please visit our website for more information on how to make a GIPA application: https://www.ambulance.nsw.gov.au/about-us/access-to-information/right-to-information